Frequently asked questions

Domestic and international times vary. From China, air direct mail to North America is typically 7–14 business days, and to Europe 10–18 business days, excluding customs processing. You will receive tracking when your order dispatches. See our shipping page for the latest windows.

We offer 30 days from delivery for returns on eligible items, provided they are unworn, with tags and packaging. Fine details appear at checkout. Initiate a return through your account on our WordPress store or by emailing [email protected] with your order number.

We offer fashion jewelry in a range of finishes—brass, stainless steel, resin, and plated options are described on each product page. We list plating thickness or stone type when relevant so you can choose pieces that match your skin sensitivity and wear pattern.

Rings, bracelets, and neckpieces include measurements in the product details (inner diameter, length, and fit notes). When in doubt, use a soft tape or compare against a piece you already own. We are happy to help over email with sizing for specific SKUs.

Store pieces dry, away from lotions, sunscreen, and perfume. Wipe with a soft cloth after wear. Avoid water and sweat for plated items if you want to preserve the finish. For any piece with stone settings, a gentle check of prongs from time to time is wise.